Returns & Exchanges
At Whites Boots Shop, we stand behind the craftsmanship of our footwear and offer a 30-day return window for all unworn items in their original packaging. We strive to ensure every customer finds the perfect fit and style to complement their wardrobe.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn boots in their original box and secure them inside a shipping carton to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your shipping box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 7-10 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing